Shipping and returns

• Return any item within 14 days of delivery.
• We refund the item price to your original payment method once the item reaches us.
• You pay the postage to send it back. If we sent the wrong item or it arrived damaged, we cover it.
• Shipping is a flat ₹200 per order to Delhi NCR, Mumbai, Pune, Bengaluru, Hyderabad, Chennai, Kolkata, Ahmedabad, Goa.

You can return items from any Ravist Supply order within 14 days of the delivery date. Items must be unused and unwashed, with tags attached and in their original packaging.

To start a return:

1. Go to My orders, open the order and choose Return an item.
2. Pick the items and quantities, and tell us why you're returning them.
3. Once we approve the request, we show you the return address. Pack the items securely and send them by any courier or India Post, and keep the tracking number.

You can make one return request per order.

When the returned items reach us and we've checked them, we refund the price you paid for those items to your original payment method. Your bank or card provider usually takes 5 to 7 working days to show it.

The original shipping charge isn't refunded, except when the whole order is cancelled before it ships or the item was wrong or damaged. Each refund on an order with a GST invoice gets a credit note.

We don't swap items directly. To change a size or colour, return the item and place a new order. Mention the size you want in the return reason and we'll do our best to hold it for you.

If an item arrives damaged or faulty, or isn't what you ordered, request a return within 14 days of delivery and include photos in your reason or by email to support@ravist.in. We'll refund the item and the return postage, or send a replacement if we have stock.

We can cancel an order that hasn't shipped yet and refund it in full, including shipping. Email support@ravist.in with your order number. If an item sells out while you're paying, we refund that payment in full automatically.

• We ship within India to Delhi NCR, Mumbai, Pune, Bengaluru, Hyderabad, Chennai, Kolkata, Ahmedabad, Goa. Enter your pincode on a product page to check.
• Shipping is a flat ₹200 per order, whatever its size. Prices already include GST.
• In-stock items usually ship within 2 to 3 working days. Printed-to-order items take about a week. Delivery then takes 2 to 7 working days depending on your city.
• We email you the courier and tracking number when your order ships, and you can follow it from My orders.

Questions about an order, a return or a refund? Email support@ravist.in with your order number. This policy is part of our Terms of Service.